Frequently Asked Questions

Learn how to publish your website on the Internet using an FTP client or a file manager in the control panel. Useful tutorials available!

No longer need a purchased hosting service? You can cancel it anytime, without any obligation!

Update your website anytime you want! 24/7 access to your account, without limitations. Content management becomes simple and efficient.

You can view and download invoices anytime from your client account. Learn more from the tutorial Checking Invoices.

Find out how you can obtain a refund for unused or canceled services, according to the Terms and Conditions. Contact the sales department for details.

The pro forma invoice for ordered services is automatically issued after the completion of the order, and for renewals, 2 weeks before the due date.

Since it is about services offered online, there may be possibilities for modification. Check if it can be done in your case.

The most important email received from the Web service provider is the administration data. Find out how you can obtain/reobtain them.

Activating a shared hosting package includes a free website builder. Contact the sales department for more details.

Signing a contract for the provided services is not mandatory, but it is available for clients who wish for such a formality.

We offer a website building application, but not web design services. Contact a web development company for specific needs.

The largest online traffic is generated by adult sites. See if Hostico allows hosting these sites.