Frequently Asked Questions

Find out how to identify your website's IP address using the "ping" command or through alternative methods, such as DNS querying or browser plugins.

Changing the control panel of a VPS is possible, involving the activation of a new VPS and the migration of data. The fee applies only for the license of the desired panel.

Obtain a payment deferral by contacting the sales department. Details about services and conditions are available in the Terms and Conditions, chapter 4.

You can pay for a service in advance by contacting the sales department. The minimum advance payment period is the same as the minimum billing period.

Find out how you can pay a proforma invoice by credit card or bank transfer by accessing the invoice code from the email or the mentioned accounts.

The minimum billing period for hosting packages is one month, and for domains, usually one year, varying depending on the extension.

Data security is more important than ever. Countless pieces of information are compromised daily.

In this article, we will explain the types of website visitors and the criteria that can influence the number of visitors.

The problem of some websites with high loading speed can have several causes. Read this post to find out more information!

The desired domain is unavailable because it is registered by someone else. Check other options or extensions to find a suitable name.

If you think you will reach the limit of purchased services, this article will definitely be helpful to you!

If you encounter issues with card payment, contact the sales department to check and resolve the situation with the payment processor.