Frequently Asked Questions

Find out the main reasons why your website is not functioning correctly and how to quickly resolve these issues.

Discover why written assistance (live chat, tickets) is preferred over phone calls for technical support. Hostico offers quick and documented solutions, available 24/7.

This article explains how you can verify certain aspects of a PHISHING email message.

The migration procedure can be a complex one. This article provides you with all the information you need.

In this article, we will offer you some tips that you should follow to stay as protected as possible from attackers.

ModSecurity is a web application firewall that protects websites against threats such as SQL injections, malicious code, and session hijacking.

Web hosting is the virtual space where the files and source of the website are stored, as well as the associated emails. Learn more about its importance!

Bandwidth is the capacity of a network to transmit data over the internet within a time frame, influencing the monthly traffic of web hosting accounts.

Is additional monitoring of hosting services necessary? Find out how Hostico provides 24/7 technical support and what risks external systems involve.

We offer remote assistance via TeamViewer only in extreme situations, at the initiative of the Hostico team. Contact us for more information.

Find out how you can save the conversation from Hostico LiveChat support with a simple request to the support technician.

We offer the Plesk control panel, ideal for the simple management of websites and emails. Learn more about the Power User View interface and its features.